Collections & Payments

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Role in Tabs

Collections and payments sit at the end of the Tabs lifecycle, after invoices are sent:

  1. Billing terms generate invoices
  2. Invoices are tracked and followed up on until they are settled
  3. Payments settle invoice balances
  4. Payment and reconciliation data sync to your ERP

Billing covers invoice generation and delivery. Collections & payments covers everything that happens after an invoice is sent: reminders, payment collection, cash application, and credits. See Invoices & Integrations for how invoices are created and synced.

For the full entity hierarchy, see Tabs data model.

Invoice statuses

Once an invoice is sent, it carries one of these statuses:

StatusMeaning
SentInvoice delivered to the customer, awaiting payment
PendingPayment in progress, used when a customer has notified you payment is on the way, or when Stripe or ACH is processing
Partially paidA payment has been applied and a balance remains
PaidPayment received and applied in full
OverduePast the due date with a balance outstanding

Overdue is derived from the due date rather than set on the invoice, so an invoice can become overdue from any unpaid status.

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