Collections & Payments

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Collections & payments in Tabs is the system that closes the billing lifecycle — tracking what customers owe, following up on overdue invoices, collecting payment, and reconciling cash to the right invoices in your ERP.

Role in Tabs

Collections and payments sit at the end of the Tabs lifecycle — after invoices are sent:

  1. Billing terms generate invoices
  2. Invoices move through collections workflows (sent → pending → overdue → paid)
  3. Payments settle invoice balances
  4. Payment and reconciliation data sync to your ERP

Tabs automates receivables management so finance teams spend less time chasing payments and manually matching bank transactions.

Billing covers invoice generation and delivery. Collections & payments covers everything that happens after an invoice is sent — reminders, payment collection, cash application, and credits. See Invoices & Integrations for how invoices are created and synced.

For the full entity hierarchy, see Tabs data model.

Invoice statuses

As invoices move through collections, they pass through these workflow stages:

StatusMeaning
SentInvoice delivered to the customer, awaiting payment
PendingPayment in progress — use when a customer has notified you payment is on the way, or when Stripe/ACH is processing
OverduePast due date with no payment received
PaidPayment received and applied to the invoice

Tabs provides kanban-style tracking so you can see which invoices are paid, pending, or overdue at a glance.

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